In today’s world, agencies of any sort—be it marketing, IT, design, or consulting—handle multiple clients, deadlines, and deliverables while getting their teams to collaborate. Client satisfaction depends on the agency’s ability to streamline its operations and communicate transparently and timely at all levels. Showtime for...

Overview Drug approval workflows must be efficient in this high-speed pharmaceutical industry. The blog goes on to show developers how to build a robust drug approval tracking system with Zoho CRM and its API so that the pharma team remains compliant, organized, and audit-ready. Why...

More and more businesses want workflows tailored to their needs and, thus, developers are turning to Zoho Shift for a single platform that connects all apps of the Zoho ecosystem. Syncing data, automation, workflows, or heavy business logic – custom extensions in Shift give you...

Collaboration and productivity in the hectic life of expanding business rely on communication. New team members to add, clients to talk to, or day-to-day operations to keep running smoothly — you require an accessible, secure, and expanding email system. One of the solutions that continues...

Introduction  In today’s competitive SaaS ecosystem, clients demand CRM solutions that are not only powerful but also customized to their unique workflows. As a Zoho Consulting Partner, your role is to fill that gap with precision, agility, and the right set of tools. This guide...

In today’s fast-paced digital world, effective communication among people is the much-needed backbone of every successful business. Companies are rethinking existing email solutions to cater to the modern demands of data privacy, collaboration, and reliability. Among the upcoming inboxes is Zoho Mail: an encrypted, ad-free,...

Introduction  In the constantly changing world of digital marketing, email is still a strong medium for contacting and converting leads. Yet, as competition picks up and expectations become even more personalized, old-school email marketing approaches might not cut it anymore. That’s where Zoho Campaigns comes...

In a rapidly moving and competitive business environment, instinct and guesswork are no longer enough. Nowadays, data-driven decision-making is what sustains sustainable growth and smart strategy, but having the data is not enough if one does not know what to do with it.   This is...

Introduction  Customer service has transformed; it’s no longer about merely closing tickets, but understanding your customers on a deeper level and becoming more proactive. With the 2025 version update, Zoho Desk announced an upgrade to include both Sentiment Analysis and Smart Tagging which leverage AI...

In a digital world, email marketing is still one of the most sought-after tools to reach out, interact with, and convert a consumer. But the marketing campaigns are not just about catchy subject lines — it is about getting the right person at the right...

In today’s business world, the most successful companies aren’t just those with the best products—they are those who put their customers at the center of everything they do. Customer-centricity is no longer a mere buzzword; it is a proven concept for growth, retention, and brand...

In today’s fast-paced business environment, automating workflows is crucial for accuracy and efficiency. Zoho Books offers webhooks that can help developers automate tasks by notifying external systems in real-time when specific events occur (e.g., invoice creation, payment received).  Here’s a step-by-step guide to setting up...